At ASB Traders, customer satisfaction is our priority. If you are not entirely satisfied with your purchase, we are here to help.

Returns

• Eligibility: Products must be returned within 14 days of receipt. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition that you received it.
• Process: To initiate a return, please contact our customer service team at [Your Contact Email or Phone Number] with your order details. Once we approve your return, we will provide instructions on how to return the item.

Refunds

• Eligibility: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
• Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Shipping Costs

• Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part or a defective product.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Non-Refundable Items

• Perishable goods such as spices and food grains that have been opened or tampered with are not eligible for returns or refunds.

If you have any questions about our Refund Policy, please contact us at asbtraders2011@gmail.com